The Top 8 Tools for Your Virtual Office - Part 1
By Gayle Buske, President and CEO, Team Double-Click® and VirtualAssistingUsA;
At Team Double-Cick® our clients often ask just how to go about setting up a virtual office in other words how does a small but growing business owner avoid renting bricks and mortar office space. Even the tiniest of offices can run several hundred dollars a month. Add to that the cost of the commute, the furniture and computers to furnish that office, and a full time assistant (whom you still have to pay even when you don't have work to keep them busy).
Setting up a virtual office can seem a bit overwhelming at first, but once you embrace the idea and get a feel for the logistics, it's really quite easy. We've put together a list of the top 8 tools we recommend you use when setting up your virtual office.
Getting the Phones Answered (By Someone Who Is Not You!)
TeleCenter:
www.4TeleCenter.com/teamdoubleclick
A virtual phone system is a must for every virtual office. This system allows your callers' calls to be answered by your virtual assistant regardless of where she is in the country. Through the phone system, she can answer in your company name (it alerts her that the call is coming from your business), handle those calls that she's able to handle, and transfer calls to you or other staff members as necessary.
Team Double-Click employs this very phone system with great success, as have many of our clients. Even though we are located in places such as Colorado, California, North Carolina, Texas, Illinois, Michigan, Oregon, and Florida, the TeleCenter system makes it all seem like we're sitting in the same central office.
And just as important,your assistant can set the system up so that it only rings to your (or her) office during the hours you choose. So if your office hours are 9:00 am to 5:00 pm, you don't have to hear the phone ringing during off hours, those calls will go to voice mail where your assistant can retrieve them in the morning. The system can also hunt for you if you're on the road a lot. Again, your assistant simply programs in all of the phone numbers you want to be located at. The system will first try, for example, your home office number; if it doesn't find you there, it will try your cell phone, and so on until it runs out of numbers. If it does run out of numbers to try, it will transfer the caller into voice mail so you never miss a call.
Faxing: Most Importantly Having Your Assistant Fax For You
A virtual fax is essential so you don't have to be the only one who can send and receive faxes. There are two companies we recommend using simultaneously for faxing to and from your virtual office.
eFax:
http://home.efax.com/s/r/efax-cj2?VID=36258&TYPE=300087&PID=1708511
With eFax, any inbound fax documents come directly into your e-mail inbox. You can open and forward the faxes to others, or store them electronically on your computer's hard drive, thus, reducing or eliminating the need to keep hard files. With eFax you can SEND X number of faxed pages per month for a flat fee starting at $ 12.95/month.
Packetel:
Unlimited Incoming Faxes for just $3.95 per month!
https://www.packetel.com/Fax/faxServiceMain.asp?PromotionCode=njybs13751
The service offers a dedicated personal fax number with UNLIMITED incoming faxes at a very low cost ($3.95/month). The faxes all come in via email as a picture (.tif) file. This can be set up so you and your virtual assistant receive a copy of each incoming fax. Since it comes in as a picture file, your VA can easily upload those documents into your virtual filing system.
You should set up your letterhead and signatures, etc. so that your published fax number is the Packetel number because of the unlimited inbound capability. Packetel, though, doesn't allow for outgoing faxes. That's why we recommend eFax. Because both fax systems are virtual, your VA can fax anything you need. And you can fax files to her for processing very easily since they come in electronically. Just hang on to your hard-line fax machine or use your scanner to scan hard copy documents and you can fax to your Packetel fax number and your VA will receive that information as a picture file in an email. She can process this paperwork or send it on to someone else just as if you simply passed the paperwork across your desk to her.
Transferring Large Files
Have a file that you need your virtual assistant to work on, but it's too big to send through email? There are two services we recommend for very easy file upload and subsequent download by your virtual assistant or a business associate. Both offer free accounts and both work very well.
They are:
Save File
www.savefile.com/index.php?=245618
Send This File
http://www.sendthisfile.com
Filing
Your virtual office wouldn't be complete without a filing cabinet! Now your virtual assistant can handle your filing with one simple piece of software. If you keep everything as an electronic file or picture file you can easily be 100% paperless, no more papers piling up on your desk, no more buying case upon case of copy paper!
Now, for your virtual assistant to actually do the filing, you will need an online or virtual filing system. The one Team Double-Click® recommends is through Xdrive
http://www.xdriv.com . For just $10 per month you can store up to 5GB of files! You and your virtual assistant can both access your files similar to accessing a common file cabinet in the office or a shared hard drive.
You can simply forward your electronic files to her as needed, and she can file them away into the appropriate folders on Xdrive. Viola your filing is virtually done.
This also accomplishes off-site storage and provides for easy retrieval in the event of a fire, computer crash, or natural disaster.
Getting Started
These are our most commonly-encountered/perceived-hurdles to working virtually. Now that you're armed with the first four tools, you can begin setting up your virtual office. Take your time and learn about the software once you get it in place. Your virtual assistant can help you with that! It may take a little time but if you weigh that against renting an office space you've just saved hundreds of dollars a month!
If you'd like to read about the next four popular tools that our clients love to use for their virtual office please go to
http://teamdoubleclick.com/news/free_articles/eightvirtualofficetools2.html. And while you're there ask one of our experienced Virtual Services Representatives for a free consultation to discuss your virtual staffing needs and get help evaluating your virtual office.
About the author:
Gayle Buske is the co-founder, president and CEO of Team Double-Click® and VirtualAssistingUSA. As the head of a virtual staffing agency with over 57,000 virtual professionals in its pool, Ms. Buske is uniquely qualified to aid small business owners in their growth and development through virtual outsourcing. Virtual Assistants across the globe look to Ms. Buske and her organizations for guidance, mentoring and motivation.
Team Double-Click®, the country's foremost staffing agency for trained Virtual Assistants - Matching Top Virtual Workers with Top Companies! Visit www.teamdoubleclick.com or phone 888.827.9129 for a variety of full-service virtual staffing options.
VirtualAssistingUSA provides Virtual Assistants a place to upload their profile, advertise their services and get access to affordable training, marketing and billing assistance for their business. VirtualAssistingUSA gives small business owners direct access to our database of tens of thousands of virtual assistants - without the ongoing agency fees and gives them access to talent that is not available through other venues. Visit www.virtualassistingusa.com for more information.
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